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The quarterly report is ready for review. It covers revenue, refunds, new customers and churn by region. Comments from the finance team are due on Friday, after which the report goes to the board.
Support answered 94% of tickets within one hour. The average rating is 4.7 out of 5.
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Two new team members joined this week. Assign them a role before they sign in.
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Two-step sign-in is now required for owners and administrators. Members without a verification app get a code by email. Accounts that do not turn it on within 14 days lose access until they complete the setup.
The nightly backup finished in 12 minutes. The next one starts at 02:00 UTC.
The new pricing for annual plans starts on November 1. Existing customers keep their price until the next renewal. Send the announcement at least 30 days before the change, as the terms of service require.
This month the store processed 1,896 orders with an average value of $73. Conversion on mobile rose from 2.1% to 2.6% after the new checkout went live, while desktop stayed flat. The team plans to test one-click payments next.
Shipping costs rose by 4% after the carrier update on October 1.
Inventory for 14 products is below the reorder level. The suggested purchase order covers four weeks of sales based on the last 90 days. Review the quantities before you send it to the supplier, because two items have seasonal demand.
Customer support closed 312 tickets this week. Most questions were about delivery dates and invoice copies. Adding the tracking link to the order email should cut these questions by about a third, according to last quarter's test.
The API key for the billing integration expires in 9 days. Create a new key in Settings.
The quarterly report is ready for review. It covers revenue, refunds, new customers and churn by region. Comments from the finance team are due on Friday, after which the report goes to the board.
Two-step sign-in is now required for owners and administrators. Members without a verification app get a code by email. Accounts that do not turn it on within 14 days lose access until they complete the setup.
Revenue grew 18% this month. Most of the growth came from repeat customers in the EU region.
The new pricing for annual plans starts on November 1. Existing customers keep their price until the next renewal. Send the announcement at least 30 days before the change, as the terms of service require.
This month the store processed 1,896 orders with an average value of $73. Conversion on mobile rose from 2.1% to 2.6% after the new checkout went live, while desktop stayed flat. The team plans to test one-click payments next.
Three orders are waiting for payment for more than 48 hours. Send a reminder or cancel them.
Inventory for 14 products is below the reorder level. The suggested purchase order covers four weeks of sales based on the last 90 days. Review the quantities before you send it to the supplier, because two items have seasonal demand.
Customer support closed 312 tickets this week. Most questions were about delivery dates and invoice copies. Adding the tracking link to the order email should cut these questions by about a third, according to last quarter's test.
The warehouse in Lisbon ships same-day orders placed before 2 pm local time.
The quarterly report is ready for review. It covers revenue, refunds, new customers and churn by region. Comments from the finance team are due on Friday, after which the report goes to the board.
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Support answered 94% of tickets within one hour. The average rating is 4.7 out of 5.